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Refund Policy

This statement was last updated on 1/30/2026

We take pride in our work and want you to be happy with your purchase. Please review our refund policy carefully before placing an order.

Refund Request Window

Refund requests must be made within 3 days of delivery (or within 3 days of purchase for in-person sales, if applicable).

Requests made after this time frame may not be eligible for a refund.

Custom & Personalized Items

All custom or personalized items are final sale.

 

This includes items made to order with:

  • Custom names, text, sizes, colors, or designs

  • Customer-provided files or specifications

Custom items are not eligible for refunds or returns, unless the item arrives damaged or defective.

Non-Custom Items

Non-custom (ready-made) items may be eligible for a refund if:

  • The refund request is made within three (3) days of delivery

  • The item is unused and in original condition

  • The item is returned in its original packaging

 

Shipping costs are non-refundable, and return shipping is the responsibility of the customer unless the item is defective.

Damaged or Defective Items

If your item arrives damaged or defective:

  • Contact us within three  (3) days of delivery

  • Include photos of the item and packaging

 

If approved, we will offer a replacement or issue credit at our discretion.

 

Vendor & Craft Fair Sales

All purchases made in person at vendor events or craft fairs are final sale, unless the item is defective at the time of purchase.

Refund Method

Approved refunds will be issued to the original payment method used at checkout.

Please allow several business days for the refund to be processed, depending on your payment provider.

 

Non-Refundable Situations

Refunds will not be issued for:

  • Custom or personalized items

  • Items damaged due to misuse, wear, or improper care

  • Orders with incorrect information provided by the customer

  • Delays caused by shipping carriers

 

Contact Us

To request a refund or if you have questions, please contact:

 

Davezilla Designs
Email: Davezilladesigns@gmail.com
Website: www.DavezillaDesigns.com

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